Vision Source Family Eye Care Reviews
Did you have a memorable experience at an Independent Vision Source network family eye care practice? Please write a review and tell your story. We’re eager to hear what you have to say!
97%of patients would
refer Vision Source
to family or friends.
Bought a pair of glasses from them 8 months ago. In less than 6 months the coating started peeling off and yesterday the frames just broke apart while I was wearing them. On both occasions I complained but was shown no empathy whatsoever. Was told they were bought from the bargain rack and there was nothing they could do. But I have always used the bargain rack for glasses and never once had a problem from any other business I purchased from and besides they should still last longer than 8 months. That’s is no excuse to me. All they wanted to do was sell me more frames. I declined as I would rather give my money to someone else than to spend any more with them. That was my first and last visit with them and I would never recommend them to anyone.
If I could give Dr. Krug more stars I would. She is EXCEPTIONAL and I would recommend Vision Source 20/20 to anyone. I can’t tell you how many times I would call her with a situation and she was there to answer my questions. On numerous occasions, she has taken the time to make sure that my contacts fit and were comfortable. When I found a pair I liked, her staff would call to follow up and make sure everything was going well. The staff, well, I can’t say enough about the friendly staff. THANK YOU for such great service. I will be a loyal customer for life!
I had the most complete eye exam today by Dr. Johnson. Her knowledge of optometry really impressed me as well as the kindness of the staff. They have a beautiful, modern office. I would highly recommend them to everyone. Go. You will get the best eye exam ever.
My experience at Carrboro Family Vision was truly outstanding. The front desk staff were so welcoming and even alerted me to key facts about my insurance that I didn’t even know! The wait times were very short and they gave my daughter a great eye-themed coloring book to keep her occupied. The doctor and technician were super informative and extremely patient. We were never rushed and felt free to ask questions and actively participate in decisions about our family’s care. I wish more health care experiences were like this!
Dr. Khoshnevis’s exceptional care was the best by far
Dr. Khoshnevis is definitely several cuts above the rest! It’s so clear that Dr. K cares about his patients, is extremely knowledgeable, will spend time answering your questions, and isn’t greedy for your money. Good luck finding another doctor with half of these qualities! His staff is very helpful and polite as well. If I could give him more stars, I would.
I have an eye condition where my eye sometimes feels like it was poked with a needle when I wake up. I was really in a bad place due to other doctors and was extremely frustrated with my medical care before I found Dr. Khoshnevis.
Regarding my experience with other doctors: I have been to 6 other optometrists and opthamologists for problems related to this. Some took my money and continued to make appointments with me even though they didn’t know my condition well and weren’t comfortable treating my condition. CEENTA charged me $160 while I waited 2 hours for them to rush me through an appointment with a specialist opthamologist that ended up doing me no good. Some didn’t spend time with me and made me wait a long time. I felt that none of them both knew about my condition and were willing to explain it in detail to me. I even got some harmful advice from an opthamologist’s office in New York that put me in a very bad condition.
Dr. Khoshnevis’s exceptional care was the best by far. He was extremely knowledgeable regarding my condition and was extremely helpful in explaining the condition to me and recommending treatment plans. He was accommodating when I had near emergency pain. My first appointment was within 2 hours of making it! I highly and wholeheartedly recommend Dr. Khoshnevis.
Can’t say enough good things
I’ve been seeing Dr. Natalie Wieand for almost 10 years now. She is great and takes such good care of me! I Can’t say enough good things about her.
These guys are GREAT!
These guys are GREAT!
I’ve been going to them for about two years now. The staff is wonderful and really works with you to get everything resolved before you leave the door.
I highly recommend them!
Service Unlike Anywhere Else
I had a pretty great experience here as a first-timer, and it was unlike service I’ve had anywhere else. I started with the assistant named Destiny, who was as pleasant as can be and very professional. Their equipment didn’t have to involve the scary eye “poof.” When Dr Oberdorf came in, he introduced himself as Eric. Who does that? This guy. Veeeeeeeery thorough eye doc, and on top of that, he showed me pictures of my eye balls and explained the health of them to me. That’s never happened to be before, and I’ve had glasses/contacts for 20 years. On top of this, I told him of my concerns about contacts going dry too soon. He let me put on 2 different contacts while I was there. We immediately eliminated one. And then he let me go home with 10 dailies and one 2-week pair to try. I will return in a week to say which one I like better. Overall, incredibly professional and sterile office. And Dr Oberdorf really takes the time to be thorough and have concern for my sight.
I guess the only downer would be that I wish they had more trendy eyeglasses in the showroom.
I have been going to Vision Source for several years and Dr. Reames and staff have provided nothing but the highest level of eye care. They have been very accommodating when I have needed emergency visits not requiring an ER trip. They also have a very nice selection of eyewear.
LOVE these glasses!!!!
I have a strong prescription that includes Presbyopia, Myopia and Astigmatism. I started wearing trifocals two years ago, and just got an updated prescription from Dr, Oberdorf. I don’t think I’ve had such a competent optometrist since childhood! The trifocals are perfectly fitted, with the focal point in exactly the right place. His staff is equally experienced; my new frames are also fitted precisely. I LOVE these glasses! If you have extreme nearsightedness, give these guys a call; you won’t regret it.
They accept VSP insurance; I’ve never had to wait more than 10 minutes; they have a wide price range of frames. My glasses were not cheap because they are featherweights and trifocals, but they are the average price for the area and they lasted 2 years last time.